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  • Brexit


  • The UK formally left the EU on 31st January 2020 and the transition period ended on 31st December 2020 (23:00 GMT). The terms of the agreed UK-EU trade deal have come into effect.

    We have included some FAQ’s below related to the Brexit situation, but should you need more information, please contact our Customer Service team directly, who will be happy to help.

  • What does this mean if I am a UK customer?

  • If your bike is being delivered to an address within the UK, you will see no change to the way in which we operate. Please see our delivery page for a full list of delivery options.

  • What does this mean if I am ordering from within the EU?

  • The prices displayed on our website include all taxes and duties, ensuring the price you see is the price you pay - without any surprising import duties upon delivery. Furthermore, all deliveries are via a tracked service, so you can easily follow your parcel's entire journey. Our e-commerce partner ESW excels in international logistics and will conveniently deliver your order directly to your door with Ribble’s award-winning quality, service, and guarantee.

  • I am an EU customer, will I pay duty on my order?

  • Yes. The UK-EU trade deal confirms there will be 14% import duty on bicycles. This is included in the price showing on our website.

  • If I buy a bike from a store and take the bike permanently out of the UK, can I recover the VAT?

  • No. Under the VAT Retail Export Scheme, customers leaving the EU for more than 12 months were able to reclaim VAT on the bike by presenting a form VAT407 to customs upon exporting the goods from the EU. Unfortunately, as part of a review of duty-free shopping, obtaining this refund process ceased on 1st January 2021.